- Home /
- Page
Term & Condition
Welcome to www.hindustanpharmacy.com (“Website”). By accessing, browsing, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using this website.
1. General
This Website is owned and operated by Hindustan Pharmacy. These Terms govern your use of our services, including the purchase of pharmaceutical and healthcare products. If you disagree with any part of these terms, please do not use our Website.
2. Eligibility
By using this Website, you confirm that:
You are at least 18 years old and legally capable of entering into binding contracts.
You are providing accurate, current, and complete information.
You are using the Website for lawful purposes only.
3. Prescription Requirement
Some medicines listed on our website require a valid prescription:
You agree to email or WhatsApp a valid prescription where required.
We reserve the right to verify prescriptions before dispatch.
Orders without valid prescriptions (where required) will be canceled or held.
4. Orders and Pricing
All orders are subject to availability and acceptance.
Prices listed are in INR and inclusive of applicable taxes unless otherwise stated.
Hindustan Pharmacy reserves the right to change product prices and availability at any time without prior notice.
We may cancel or limit quantities without prior notice in cases of suspicious or fraudulent orders.
5. Payment
We accept secure online payments via credit/debit cards, UPI, wallets, and net banking.
Payments are processed through third-party secure payment gateways.
We do not store your card or bank details on our servers.
6. Shipping & Delivery
We deliver PAN India.
Emergency 2-hour delivery is available in Surat for critical medicines (subject to availability).
Estimated delivery times are provided but not guaranteed.
Hindustan Pharmacy is not liable for delays caused by logistics partners, natural calamities, or regulatory interventions.
7. Returns & Refunds
Please refer to our Return & Refund Policy for detailed information on eligible returns, replacement requests, and refunds.
8. User Responsibilities
You agree not to:
Misuse the website or interfere with its functioning
Upload harmful, illegal, or misleading content
Violate any laws or third-party rights
Attempt to access restricted areas without authorization
9. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Surat, Gujarat.
10. Contact Us
For any questions or legal concerns related to these Terms, please contact us:
Hindustan Pharmacy
Email: hindustanpharmacyindia@gmail.com
Phone: +91 9723342488
Address: Athav Lifescience
U 26 , silver point complex ,
Bhatar , surat 395001